Frequently Asked Question

Frequently Asked Question


1. How do I select items to purchase?
Click the Add to Cart button to add item to your Shopping Cart.

2. How do I make payment?
We accept PayPal gateway which included FPX, Debit or Credit card , Online Banking and TNG.

3. How much is the Shipping fee?
We ship to Malaysia and Singapore. Click on the link to check the Shipping Rates. 

4. How would I know that APHRO OFFICIAL has received my order?
You will receive a Confirmation Email that states your order has been received.

5. Do you have a size guide/ chart?
Yes. Click on the link to check the (Size Guide). You may also contact us for size inquiries.

6. How to Wear & Wash Nubra?
Click on the link to check the Wear & Wash Information page .

7. How many times Milk Nubra can be used?
Milk Nubra is custom made by special technology. If protect well, it can be used around 50 times.

8. How many times Gather Nubra can be used?
Nubra are consumable products. If protect well, it can be used around 25 times.

9. How often should I change a new Nubra?
Nubra is an intimate apparel, it was suggested to change a new one every 3 months.

10. How long to receive the parcel?
After payment has done, your order will be processed within 2 business days.
West Malaysia: 2 - 5 working days
East Malaysia: 7 -14 working days
Singapore: 7 - 10 working days.
*We shall not be responsible for any delays in your parcel shipping caused by the courier service. Apologies and we thank you for your patience.